Customer Service + Office Admin Superstar
Fixed Term Role - Potential for Permanent
Are you passionate about outdoor adventure and delivering exceptional customer experiences? The Humpridge Track, located in Southern Fiordland, is looking for an enthusiastic and experienced Customer Service and Office Admin Superstar to join our dynamic team. As one of New Zealand's newest Great Walks, we offer a unique 3-day, 2-night wilderness adventure that combines the beauty of nature with the luxury of our Okaka and Port Craig lodges.
The Role: As the Customer Service & Office Admin Superstar, you will welcome our walkers at check in, help manage bookings, support our walkers, and keep things running smoothly behind the scenes.
Key Responsibilities:
- Welcome and brief walkers at check-in/check-out.
- Handle bookings, emails, and phone enquiries.
- Manage basic accounts using Microsoft Office & Xero.
- Process merchandise sales and keep the check-in area tidy.
- Support the wider team when needed.
Skills & Qualifications:
- Friendly, professional, and well-presented.
- Strong customer service and organizational skills.
- Confident using Microsoft Office, Google and Xero. (Training can be provided)
- Physically fit. (able to walk 20km/day)
- First Aid & P License. (assistance provided)
- Local knowledge a plus, but not essential.
- Suits someone local, accommodation can be offered if required.
If you thrive in a remote, dynamic environment and are ready to contribute to one of New Zealand’s iconic outdoor experiences, apply now with your CV and cover letter!
Note: Flexibility for weekend work and on-call evenings may be required.
Only shortlist applicants will be contacted.
Please email Cover Letter and CV to [email protected]